MILA - The Velvet Bag
Free shipping with DHL Packet
Pay safely with Creditcard or Paypal
30 Days Money-Back Guarantee
Add a touch of luxury to your everyday style with the Mila Velvet Bag. Crafted from soft velvet, this elegant bag is the perfect accessory to add a chic and sophisticated touch to your outfit.
Why you'll love this Mila Velvet Bag:
- ✨ Luxurious Velvet:The bag is made of high-quality velvet that offers a soft and rich texture, making your outfit instantly stand out.
- 💎 Stylish and Elegant:The timeless design makes this bag suitable for both casual and formal occasions, ideal for any occasion.
- 🌟 Spacious & Practical:With ample space for all your essentials, the bag offers both style and functionality.
- 💨Comfortable Portability:Equipped with a sturdy shoulder strap, allowing you to carry the bag comfortably wherever you go.
The Mila Velvet Bag is the perfect addition to your accessories collection, with a refined look that completes any outfit.
Deliveries with Standard shipping method,
Your delivery service: Dhl/Dpd/Post
Europe:
Non-binding processing time: approx. 1-3 working days.
Non-binding delivery time for shipping: approx. 7-12 working days.
Outside Europe:
Non-binding processing time: approx. 1-2 working days.
Non-binding delivery time for shipping: approx. 12-25 working days.
However, due to seasonal fluctuations in parcel volumes and limited capacities in the delivery companies' distribution centers, shipments may be delayed. Any customs duties and import costs must be borne by the customer.
Possible payment methods:
- PayPal
- Credit card (VISA, Diners, Mastercard, AMEX)
- Klarna Sofort - Pay with online banking
- Klarna on account
Shipping is currently free.
Claims settlement / loss
If your product is damaged or lost during transport, we will cover the cost of reshipping and resend your order!
Within 5 working days of receiving the shipment and stating your order number to: team@sailsmiles.com
Mandatory:
Photo(s) of the outer shipping box(es) (even if it is not visibly damaged!)
Photo(s) of the address label with the shipment number of the damaged box(es) or in which the damaged items were located
Photo(s) of all the filling material in the outer shipping box
Photo(s) of the damaged item(s)
If your shipment cannot be found, please inform us at team@sailsmiles.com.
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Frequently Asked Questions
Shipment
Usually, your products only need 8-12 working days to arrive at your home.
Please note, however, that in some cases delays may occur that are beyond our control.
Currently we have free shipping on every order!
Yes, you can easily check your shipping status using your order number and email.
Pay
You can pay with credit card (Mastercard, Visa and American Express), Paypal or instant bank transfer (Sofort/Klarna).
We currently do not offer payment by cash on delivery or bank transfer.
Yes, we use the top industry standard in security for our customers. 256-SSL encryption & Https and all payments are processed securely with reputable institutions such as Paypal, Stripe, Klarna/Sofort.
Additionally, we have securely processed over 12,000+ payments.
Warranty & Returns
Don't worry. If your package does not arrive within the specified time, write to us at team@sailsmiles.com and we'd help you resolve this situation.
We will first check what happened to the package and if the package was lost, we will resend your package at your request and at our expense or refund you 100% of your money.
We want you to be happy with your purchase.
If your product arrives defective or breaks, you are protected with a 360 day money back or replacement guarantee.
Please send us an email immediately to team@sailsmiles.com with your name, order number and as many details as possible, including a picture if possible.
We would take care of your concerns in the best possible way.
You have 14 days to decide whether you want to keep the product.
If you would like to return an item, please send an email to team@sailsmiles.com and we will take care of it as soon as possible.
Please note that the item must not be damaged and you are responsible for the return shipping costs.
Please send us a photo or copy of the postal invoice, after we receive it, we will issue a full refund.